Please check your junk mail folder, if there was no email provided at check out it’s possible you have received a text instead. If you cannot locate your order confirmation please contact our customer service team and we will help you with this. support@nuvohealth.co.uk

Customer service hours
09:00-17:00 Mon - Saturday

Email us at: support@nuvohealth.co.uk
We aim to respond within 24 hours.

• Storage (Lyophilized): Store at -20°C in a dry, desiccated environment.
• After Reconstitution: Store reconstituted peptide at 2–8°C and use within 30 days.
• For long-term storage, aliquot and freeze at -20°C. Avoid repeated freeze-thaw cycles.
• Reconstitution: Reconstitute in sterile bacteriostatic water or appropriate buffer depending on experimental needs.

We currently only ship to UK Mainland and Northern Ireland. Apologies for any inconvenience.

Yes — all payments are processed via secure, encrypted payment providers.

Contact us within 48 hours with photos and your order number.

We will review and resolve the issue.

All products are sold strictly forresearch purposes onlyand are not for human consumption.

We dispatch within 1-2 working days from order, we ship everything by Royal Mail Tracked 24 which aims to deliver the following working day after shipping. Some areas of the UK can take slightly longer, please use tracking provided.

All orders are shipped in discreet, secure packaging to ensure privacy and protection.

No — due to the nature of our products, all sales are final.

However, we will assist with any damaged or incorrect orders.