Terms of service

Terms of Service

Welcome to NuvoHealth. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our services.

1. Research Use Only

All products sold by NuvoHealth are intended strictly for laboratory and research purposes only unless otherwise explicitly stated. Products are not intended for human consumption, medical use, therapeutic application, or diagnostic purposes.

By purchasing from this website, you confirm that:

  • You are at least 18 years old.
  • You understand the nature of the products being purchased.
  • You are purchasing products solely for lawful research purposes.

2. Product Information

NuvoHealth aims to provide accurate product descriptions and information. However, we do not guarantee that all content on this website is complete, current, or error-free.

Products and specifications may be updated or modified without notice.

3. Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Limit quantities purchased.
  • Cancel orders suspected of misuse, fraud, or policy violations.

If payment has already been processed for a cancelled order, a refund will be issued where appropriate.

4. Pricing

All prices displayed on the website are listed in GBP (£) unless otherwise stated. Prices may change at any time without notice.

5. Shipping & Delivery

Shipping times provided are estimates only and are not guaranteed. NuvoHealth is not responsible for delays caused by:

  • Postal services
  • Customs processing
  • Incorrect delivery information provided by customers
  • External courier disruptions

Customers are responsible for ensuring shipping details are accurate before completing checkout.

6. Refunds & Returns

Due to the sensitive nature of research compounds, returns are generally not accepted once orders have been dispatched.

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery with supporting photographs where applicable.

Refunds or replacements are issued at our discretion.

7. Limitation of Liability

NuvoHealth shall not be held liable for:

  • Improper use of products
  • Damages arising from misuse
  • Indirect or consequential damages
  • Delays or shipping disruptions beyond our control

Customers assume full responsibility for the handling and use of all purchased products.

8. Intellectual Property

All content on this website, including logos, branding, text, graphics, and product information, remains the property of NuvoHealth and may not be copied or reproduced without permission.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Changes To Terms

NuvoHealth reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website constitutes acceptance of any revised terms.

11. Contact Information

For any questions regarding these Terms, please contact:

Email: support@nuvohealth.co.uk
Website: www.nuvohealth.co.uk