Terms of service
Terms of Service
Welcome to NuvoHealth. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our services.
1. Research Use Only
All products sold by NuvoHealth are intended strictly for laboratory and research purposes only unless otherwise explicitly stated. Products are not intended for human consumption, medical use, therapeutic application, or diagnostic purposes.
By purchasing from this website, you confirm that:
- You are at least 18 years old.
- You understand the nature of the products being purchased.
- You are purchasing products solely for lawful research purposes.
2. Product Information
NuvoHealth aims to provide accurate product descriptions and information. However, we do not guarantee that all content on this website is complete, current, or error-free.
Products and specifications may be updated or modified without notice.
3. Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to:
- Refuse or cancel any order at our discretion.
- Limit quantities purchased.
- Cancel orders suspected of misuse, fraud, or policy violations.
If payment has already been processed for a cancelled order, a refund will be issued where appropriate.
4. Pricing
All prices displayed on the website are listed in GBP (£) unless otherwise stated. Prices may change at any time without notice.
5. Shipping & Delivery
Shipping times provided are estimates only and are not guaranteed. NuvoHealth is not responsible for delays caused by:
- Postal services
- Customs processing
- Incorrect delivery information provided by customers
- External courier disruptions
Customers are responsible for ensuring shipping details are accurate before completing checkout.
6. Refunds & Returns
Due to the sensitive nature of research compounds, returns are generally not accepted once orders have been dispatched.
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery with supporting photographs where applicable.
Refunds or replacements are issued at our discretion.
7. Limitation of Liability
NuvoHealth shall not be held liable for:
- Improper use of products
- Damages arising from misuse
- Indirect or consequential damages
- Delays or shipping disruptions beyond our control
Customers assume full responsibility for the handling and use of all purchased products.
8. Intellectual Property
All content on this website, including logos, branding, text, graphics, and product information, remains the property of NuvoHealth and may not be copied or reproduced without permission.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Changes To Terms
NuvoHealth reserves the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website constitutes acceptance of any revised terms.
11. Contact Information
For any questions regarding these Terms, please contact:
Email: support@nuvohealth.co.uk
Website: www.nuvohealth.co.uk